Needs Analysis Survey Research Paper Example | Topics and Well Written Essays - 750 words

Needs compend Survey - Research Paper ExampleThe Job to be analyzed is the customer service representative. The cognitive operation to be used in collecting conjecture data is questionnaire survey. Some of the questions to be asked during analysis acknowledgeWhat atomic number 18 the formal qualifications of this job combined with the relevant field experience needinessed in this job?What technical skills atomic number 18 needed in this job such as skills in computers or al-Quran processors? Apart from the formal education, what other skills are needed for additional training in this job?What finical skills in reading and writing are needed in this job?How long does the training of the peculiar(prenominal) skills necessary in this job take to perform the job satisfactory?After how long should be skills be updated through training?What is the level of decision making required by this position?How will the training help in the positions the customer service representative ove rsees or directs?Individual analysisThe individual to be analyzed in this case are the customer service representatives. The method to be used in collecting the individual analysis information is interviews. Some of the questions to be asked during this analysisDo you think you need training in your job?How often should you be trained and why?Do you encounter problems which are difficult to solve?Do you think they can be solved through training?How umpteen days a week do you think are sufficient for your training and for how long?What are your strengths in this job?What are the weaknesses you have in this job?